Covid-19: Pandemic success turns controversial in Kerala over a data deal

Opposition parties, led by the Congress, are crying foul because the state tied up with US-based Sprinklr, a citizen & customer experience management firm, to collate and manage the Covid-19 data

Kerala, which reported on January 30 the first Covid-19 positive case in the country and was one of the states with the highest number of positive cases initially, seems to have flattened the curve with fewer infected patients against the number of patients recovered.

While many have complimented the state government for its prompt and effective management of the pandemic, opposition parties, led by the Congress, are crying foul because the state tied up with US-based Sprinklr, a citizen & customer experience management (CXM) firm, to collate and manage the Covid-19 data without supposedly following the protocol, compromising the privacy