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Flyers, alert! Airlines may not offer compensation for cancelled flights

Currently, airlines are required to pay compensation of Rs 5000 - 10,000 to a passenger in addition to a refund of ticket cost in case of flight cancellation

Aviation turbine fuel price had risen 60 per cent since mid-2016, adding to the airlines’ woes.
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Aviation turbine fuel price had risen 60 per cent since mid-2016, adding to the airlines’ woes.

Aneesh Phadnis Mumbai
Paying compensation for flight cancellations will not be mandatory for airlines.  Domestic carriers would have an option to provide an alternate flight to a  passenger impacted by cancellation as per the revised draft of the passenger charter of rights.

Last May, the civil aviation ministry had proposed passenger-friendly measures including a cap on ticket cancellation fee, increased compensation for loss of life or baggage in accidents and payouts for delays and cancellations. But the proposal was put on hold because of objections from airlines, which felt that the charges will impact their already stretched financial condition. The airlines had also asked

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First Published: Jan 31 2019 | 10:19 AM IST

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