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From filing complaint to giving judgment, social media needs more humans

Actual human beings must decide whether to proceed with the suspension or banning process

Topics
Twitter  |  Facebook  |  Social Media

Stephen L Carter | Bloomberg 



social media
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Rare is the week that doesn’t bring some new controversy over someone or something being banned from or for being too offensive. (Latest: a Led Zeppelin album cover.) As regular readers know, I prefer more speech to less speech, but this column isn’t about what content rules private companies should enforce. Today I’m wearing my fair-process hat. These mighty controversies over kicking users off would be mightily reduced if there was a better process for making the decisions.

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First Published: Mon, June 24 2019. 07:45 IST

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