Business Standard

Google restores GMail, other services after facing massive outage

Downdetector, a platform which collects status reports from a series of sources, including Twitter and reports submitted, verified the issues that Google services were facing


Many users were not able to log into their Gmail accounts, while other customers complained about not being able to add attachments to the email.

Peerzada Abrar Bengaluru
Tech giant Google is restoring services for users after facing a massive outage since Thursday morning.

Thousands of users, mainly in India and parts of Malaysia, Japan, US and Australia, among other countries, had reported disruption of service and were not being able to access various Google services. These included Gmail, Google Drive, Google Docs and Google Slides. Some users also reported trouble accessing Google Sites, Google Groups, Google Chat, Google Keep and Google Voice.

“Gmail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame

Don't miss the most important news and views of the day. Get them on our Telegram channel

First Published: Aug 20 2020 | 5:59 PM IST

Explore News

To read the full story, subscribe to BS Premium now, at just Rs 249/ month.

Key stories on are available only to BS Premium subscribers.

Register to