As work from home for information technology (IT) firms gets increasingly feasible, the industry and the government worked together to remove a practical hurdle that required the industry to get Customs approval physically, in addition to an online clearance, in record time.
The Customs clearance required for moving equipment like laptops, desktops, etc out of Special Economic Zone (SEZ) units was delaying things as the clearance had to be taken in person after a first level of approval online.
The director general of export promotion under the Central Board of Indirect Taxes and Customs worked with IT services body National

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