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DGCA asks airlines to waive cancellation fees over Coronavirus outbreak

The aviation regulator issued the advisory as customers have been forced to cancel travel on government orders but are unable to claim a full refund from airlines because of fare rules

Topics
Coronavirus | DGCA | Civil Aviation

Aneesh Phadnis  |  Mumbai 

Aviation turbine fuel price had risen 60 per cent since mid-2016, adding to the airlines’ woes.
Airlines deduct a cancellation fee based on the fare type and this has led to mass complaints against the carriers on social media.

The Directorate General of (DGCA) on Friday asked international airlines to consider waiving cancellation fees to provide relief to passengers whose travel plans are disrupted due to the outbreak.

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First Published: Fri, March 13 2020. 18:38 IST
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