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DoT to meet telcos this month over service quality, calls it a big concern

Railway routes between Allahabad to Gorakhpur, Delhi to Mumbai and Jabalpur to Singrauli were covered

Press Trust of India  |  New Delhi 

Representative image

The will hold a meeting with mobile operators this month to discuss several issues like quality of service, a top official said Friday.

"is a big concern. We will meet this month to discuss this and several other issues like fibre first, digitalisation," Telecom Secretary Aruna Sundararajan told reporters on the sidelines of an Assocham event.

She said that the department has submitted 'Initiative' to the Cabinet Secretary on which committee of secretaries will deliberate in coming days.

The initiative aims to take fibre to the home, to enterprises and to key development institutions in Tier I, II and III towns and to rural clusters to improve

An independent drive test (IDT) report published by on Thursday found that all telecom operators, except Reliance Jio, failed to meet call drop benchmark in drive test conducted by sector regulator on different highway and rail routes.

According to the rules, not more than 2 per cent of total calls in a telecom circle on a network should automatically get disconnected.

The highways between Asansol to Gaya, Digha to Asansol, Gaya to Danapur, Bengaluru to Murdeshwar, Raipur to Jagdalpur, Dehradun to Nainital, Mount Abu to Jaipur and Sri Nagar to Leh were covered in the test.

Railway routes between Allahabad to Gorakhpur, Delhi to Mumbai and Jabalpur to Singrauli were covered.

Chairman RS Sharma said that the test in presence of representatives have been conducted by in over 100 cities, highways and railway routes.

"We check connectivity status in these test. We are hopeful that after these result, who could not meet benchmark will make effort to improve their infrastructure. The objective of IDT is not to impose any regulatory punishment on service providers but to bring in transparency in the network. This should be seen as a mode of penalising operators," Sharma said.

First Published: Fri, November 16 2018. 22:10 IST