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Subscribers wait for EPF withdrawal as Covid-19 lockdown hits operations

The Union labour ministry on March 28 amended the EPF scheme to allow members to withdraw non-refundable advances

EPFO, PF, Provident fund, savings
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Many subscribers after their unsuccessful attempts to use the scheme have taken to social media to voice their complaints, as the EPFO website and grievance portal suffer outages and its customer helpline remains unreachable.

Ranjita Ganesan Mumbai
For Karan Arora, the recent announcement that subscribers could withdraw part of their employee provident fund (EPF) to help tide over the Covid-19 crisis had sparked hope.

The Jaipur-based technical recruiter had been laid off 10 days earlier as his employer, a US staffing agency, struggled with business. He had made an application on March 24 and expected to receive the money swiftly in light of the new reforms.

However, the Employees’ Provident Fund Organisation (EPFO) asked him to wait, saying the nationwide lockdown had affected its own operations, including claim settlements.
 
The Union labour ministry on March