The Telecom Regulatory Authority of India (Trai) on Wednesday floated a consultation paper on transparency in tariff offers by telecom operators.
The paper has been brought out amid complaints by individual consumers on lack of transparency in disclosure of tariff information.
“It is felt that a comprehensive review of extant provisions, aimed at transparency relating to flow of information from telecom service providers to consumers, is essential,” Trai said.
Accordingly, a consultation paper has been floated with the objective of empowering consumers by making all relevant information available to them, it added. The regulator has sought comments from stakeholders for prescribing the format

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