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Trai asks DTH firms to allow customers with long-term packs to continue

Trai has unveiled a new tariff order and regulatory regime for the broadcast and cable sector, which would pave the way for consumers to opt for channels they wish to view, and pay only for them

Photo: Shutterstock
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Photo: Shutterstock

Press Trust of India New Delhi
Telecom regulator Trai has asked DTH operators to allow customers to continue their pre-paid long-terms packs after the February 1 industry deadline to switch over to a new broadcasting regime.

Telecom Regulatory Authority of India (Trai) Chairman R S Sharma told PTI that there is no change in February 1 deadline for migration to the new tariff regime for broadcasting and cable services.

Sharma asserted he remains "confident" of a smooth switchover on the stipulated day without any inconvenience to customers.

Sharma also made it clear that if a DTH customer with existing long-duration pack wishes to exercise his channel choice mid-way (opt