Have redoubled efforts to fix problem of tech outages: HDFC Bank CEO

Irked by repeated outages that the bank faced, RBI had barred it from issuing new credit cards last December and stopped it from going ahead with new digital launches

The country’s largest private sector lender, HDFC Bank, has set its eyes on becoming a technology-led powerhouse by investing heavily in scaling up its tech infrastructure after it faced repeated outages during the past few years on its digital banking front.

In its annual report for 2020-21, the bank said its vision is to build a technology-led Bank. “We are doing this by leveraging our strengths and building for the future”, it said.

Irked by the repeated outages that the bank faced, the Reserve Bank of India (RBI) barred it from issuing new credit cards last December and stopped it