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British Airways says outsourcing not to be blamed

BA thrashes GMB union's claim that outsourcing of IT jobs to India is responsible for meltdown

Passengers waiting at the Heathrow airport in London on Saturday after a global computer failure forced British Airways to cancel flights.
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Passengers waiting at the Heathrow airport in London on Saturday after a global computer failure forced British Airways to cancel flights Photo: Reuters

Press Trust of India London
British Airways on Sunday trashed GMB union’s claims that the airline’s decision to outsource IT (information technology) jobs to India was responsible for the meltdown on Saturday. “We will never compromise the integrity and security of our IT systems," BA said on the union’s claim. 
 
Mick Rix, national officer for aviation at GMB, had said, “This could have all been avoided. In 2016, BA made hundreds of dedicated and loyal IT staff redundant and outsourced the work to India. BA has made substantial profits for a number of years, and many viewed the company’s action as just plain greedy.”