Singapore central bank weighs action over DBS service glitch

The issues stemmed from the bank's access control servers, resulting in customers' inability to log in to the services

Photo: Reuters
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Photo: Reuters

Chanyaporn Chanjaroen | Bloomberg
Singapore’s central bank said it will consider supervisory actions after DBS Group Holdings Ltd. suffered one of the worst digital disruptions for Southeast Asia’s biggest lender in the past decade.
 
“This is a serious disruption and MAS expects DBS to conduct a thorough investigation to identify the root causes and implement the necessary remedial measures,” Marcus Lim, assistant managing director at the Monetary Authority of Singapore, said in an emailed response to questions on Wednesday. “MAS will consider appropriate supervisory actions following the investigation.”

The problems in DBS’s digital services -- an area where the Singapore-based bank has invested in heavily

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First Published: Nov 25 2021 | 1:52 PM IST

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