Employee attrition? How AI is transforming human resource practices

According to the IT major, the use of the Watson platform has also made talent acquisition much more accurate and seamless

Sometime last year, technology giant IBM launched an artificial intelligence-based pilot programme at its India unit to identify employees most likely to leave the company. It planned to use the information to take counter measures to try and retain them. The programme, called “predictive retention”, was conducted in two key divisions — services and infrastructure — which employ the bulk of its staff in the country.

As a result of the project, the company managed to reduce attrition rate in the sample group by two to three percentage points. Thanks to its success, IBM is planning to roll it out