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Build to last

In the second part of a series, the author notes down some lessons for start-ups

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R Gopalakrishnan
Philosopher Thomas Kuhn argued that scientific breakthroughs ha­ppen when a researcher observes the world well enough to identify and explain an anomaly. The discovery of an anomaly, a surprise, gives scientists the opportunity to revisit a theory to better understand it. This often leads to a modification or improvement of the theory by understanding and explaining the anomaly.
In the first part of this series (March 11), I explained our initial hypothesis that eight attributes of Mindset-Behavior-Action assemble into a grid pattern; the first three are essential, while the other
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