At a time when almost every driver, plumber or househelp I meet is a school dropout but has been to the hallowed University of WhatsApp, I find it fascinating to observe how people like them, many of whom aren’t fluent in reading and writing, are interacting with one another online. They’re posting videos, sending voice messages and using emojis, using voice and pictures to replace the more conventional text. I got thinking about this a couple of weeks ago when I found Kamini sobbing into her sari pallu. She had just discovered that her husband of 30 years had been
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