Unions demand time for lunch break as bank list rules for business hours

It has said that in the absence of specific instructions about lunch hours, there is possibility of customer complaints if the staff takes a break.

Banking unions are upset at public-sector banks for bringing out advertisements announcing the implementation of uniform business hours in all PSBs in the National Capital Territory of Delhi from October 1, but not including lunch hours. According to the advertisements, uniform business hours in all PSBs will be from 10 am to 4 pm. These were adopted after an advisory from the Indian Banks' Association, and the decision was the outcome of discussions the Department of Financial Services had with heads of PSBs on "banking for customer convenience". The Bharatiya Mazdoor Sangh-affiliated Delhi Pradesh Bank Workers' Organisation has termed it