“Alexa, play Sorry.” “Hey Alexa, how many cases of Covid-19 in Mumbai today?” "Hey Alexa, how many cases of Covid-19 in Mumbai in the past 24 hours?" Until now, these were the kind of questions you may have thrown at Alexa, the voice assistant from Amazon.
Now, with a number of banks in India such as ICICI, IndusInd, Axis, and United Bank of India having launched voice banking, you can even ask her this: “Hey Alexa, what’s my bank balance?” Simply put, this is an artificial intelligence-powered multi-channel ...
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