According to Accenture Research, online consumers in India are clearly ahead of the global average when it comes to adopting digital voice assistants. After conducting a survey among 22,500 consumers in 21 countries including Australia, Brazil, Canada, China and India, the researchers found that half of online consumers globally now use these devices but in India there is a 72 per cent adoption rate. "Standalone voice assistants or smart speakers are one of the fastest-adopted technologies in India and have a 97 per cent satisfaction rate among consumers," according to the report. Encouraging as the trends may be, trust is a potential impediment to greater adoption of smart speakers, with 41 per cent of consumers globally citing privacy concerns and 40 per cent citing security concerns with the technology. "Forty-six percent of consumers globally believe they don't have control of their data with voice assistants and 58 percent are more likely to re-evaluate their trust in this service by continually checking how their information is being used," the report added.

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