 "IndiGo's punctuality drops to 54% on Saturday due to systems outage")
IndiGo, India’s largest airline, saw its on-time performance (OTP) plummet to just 54 per cent on Sunday (October 5), as a systems outage left passengers enduring lengthy delays at airports.
The airline's OTP between October 1 and October 4 was somewhere between 74.9 and 80.3 per cent, according to the Ministry of Civil Aviation's data. IndiGo currently operates about 2,150 daily flights. Other airlines' punctuality was not affected on Saturday.
The outage on Saturday lasted several hours, with systems returning to normal late that night. "Our systems are back to normal and are running smoothly," IndiGo posted on X at 11.11 PM on Saturday, apologising for the inconvenience caused to customers.
On-time performance in Oct 2024
On-time performance in Oct 2024
| Date | IndiGo | Air India | SpiceJet | Vistara | Akasa Air |
| 1/10/2024 | 74.9 | 82.8 | 71.4 | 82.7 | 78.7 |
| 2/10/2024 | 77.2 | 85.4 | 77.5 | 81.1 | 75.3 |
| 3/10/2024 | 80.3 | 82.3 | 83.7 | 75.9 | 79.7 |
| 4/10/2024 | 80.3 | 82.9 | 81.8 | 75.9 | 77.8 |
| 5/10/2024 | 54 | 84.9 | 89.4 | 72.4 | 78.9 |
Source: Ministry of Civil Aviation
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