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IndiGo Airlines

About IndiGo Airlines

IndiGo, India’s largest airline, is facing one of its worst operational crises with mass flight cancellations and severe delays across major airports, leading to widespread passenger disruption and regulatory scrutiny. The Directorate General of Civil Aviation (DGCA) and the Ministry of Civil Aviation have sought explanations and asked the carrier to fast-track refunds, which have reportedly crossed ₹600 crore, even as InterGlobe Aviation’s stock has come under pressure. IndiGo has set up a crisis management group and launched a reboot of crew and aircraft scheduling, with the management expressing confidence that operations will stabilise around December 10 and flight numbers are already moving back towards normal levels.   IndiGo Airlines commenced operations on 4 August 2006 with a service from New Delhi to Imphal via Guwahati. In December 2010, IndiGo replaced state-run carrier Air India as the third-largest airline in India, behind Kingfisher Airlines and Jet Airways with a passenger market share of 17.3%. The airline became the largest Indian carrier in passenger market share in 2012.   In 2011, IndiGo placed an order for 180 Airbus A320 aircraft in a deal worth $15 billion. The same year, the airline got the permission to launch international flights. On 17 August 2012, IndiGo became the largest airline in India in terms of market share, surpassing Jet Airways.   In January 2013, IndiGo became the second-fastest-growing low-cost carrier in Asia, next only to Indonesian airline Lion Air. In August 2015, IndiGo placed an order of 250 Airbus A320neo aircraft worth $27 billion, the largest single order ever for Airbus. IndiGo announced a $460-million initial public offering (IPO) on 19 October 2015, which opened on 27 October 2015.

97 flights cancelled, over 200 delayed at Delhi airport due to fog

An official said 48 arrivals and 49 departures were cancelled at the airport

Updated On: Dec 21 2025 | 1:24 PM IST

IndiGo issues advisory as fog likely to disrupt flights in north India

The airline said reduced visibility in the early hours could affect flight operations, leading to delays or schedule changes

Updated On: Dec 21 2025 | 6:28 AM IST

IndiGo top brass to fan out across network with 'rebuilding' message

Before the crisis, the airline operated a total of 2,300 flights per day - about 2,000 domestic and about 300 international

Updated On: Dec 18 2025 | 11:42 PM IST

Weak regulation hurt public policy in 2025; fixing it is 2026's big task

From aviation to finance, regulatory failures marked India's economy in 2025, exposing weak state capacity and the urgent need to redesign how regulators function

Updated On: Dec 18 2025 | 10:06 PM IST

Latest Updates on IndiGo Airlines

IndiGo issues advisory for flight disruptions in Bengaluru due to dense fog

The airline said it is closely monitoring weather conditions and providing full support to ensure safe and smooth travel for its passengers

Updated On: 25 Dec 2025 | 9:21 AM IST

IndiGo permitted to operate 5 Turkey-leased B737 planes till Mar 2026: DGCA

IndiGo has already been allowed to operate five narrow body planes leased from Turkey till March 2026 and no further extension will be given, according to aviation regulator DGCA. The watchdog on Monday provided a clarification about the lease duration for aircraft taken by IndiGo from Turkey amid speculations that the airline has been given more time to use such leased planes. "IndiGo has been permitted to operate aircraft on wet lease from Turkey with a last extension valid till March 2026 with a sunset clause that no further extension will be given. "This is based on the undertaking submitted by Indigo airlines in the instant case wherein they have sought last time extension, since their long range aircraft (A321-XLR) are to be delivered by February 2026," a senior DGCA official said. The lease of five Boeing 737 planes taken from Turkey's Corendon Airlines ends on March 31, 2026, as per the regulator. Currently, IndiGo operates 15 foreign aircraft on wet/damp lease basis, ...

Updated On: 23 Dec 2025 | 7:05 AM IST

Datanomics: Staff behaviour is a small but steady irritant in air travel

SpiceJet recorded the highest complaint rate per 10,000 passengers, rising sharply from 3.9 in November 2024 to 13.8 in October 2025

Updated On: 23 Dec 2025 | 12:59 AM IST

'Abuse' of market dominance: CCI seeks info from aviation major IndiGo

Competition Commission has sought details from IndiGo after a consumer complaint alleged exploitative pricing following flight disruptions; CCI may examine Section 4 issues

Updated On: 22 Dec 2025 | 11:07 PM IST

IndiGo to start compensating passengers for flight disruptions next week

Civil aviation ministry has directed the airline to begin compensating passengers hit by mass flight cancellations earlier this month; IndiGo has said ₹10,000 vouchers will be issued starting Dec 26

Updated On: 20 Dec 2025 | 11:18 AM IST

Dense fog disrupts flights as IndiGo and Air India cancel services

IndiGo cancelled around 149 flights for Friday and Saturday, as per its website

Updated On: 19 Dec 2025 | 10:47 PM IST

Corrective steps will be taken after probe into IndiGo crisis: Official

Authorities will take elaborate and corrective actions after studying the probe panel report into the recent massive flight disruptions at IndiGo, a senior official said on Friday. The four-member panel constituted by the Directorate General of Civil Aviation (DGCA) is expected to finalise its report soon. In the wake of the flight disruptions earlier this month, the DGCA has cut IndiGo's winter schedule by 10 per cent. IndiGo, the country's largest airline, used to operate 2,300 flights daily. The senior government official said elaborate and corrective actions will be taken after studying the panel's report. "We will continuously work on it," the official said, emphasising that efforts are underway to ensure such disruptions do not happen again. To a query on whether the schedule adherence of other airlines is also being monitored, the official replied in the affirmative. This is travel season, and also coinciding with the fog season, and airlines should be operating more flig

Updated On: 19 Dec 2025 | 1:03 PM IST

Delhi HC asks Customs to respond on IndiGo's ₹900 crore duty refund plea

The Delhi High Court on Friday sought a response from the Customs department on a plea by InterGlobe Aviation, which operates the IndiGo airline, seeking a refund of more than Rs 900 crore paid as Customs duty on aircraft engines and parts re-imported into India after overseas repairs. A bench of Justices V Kameswar Rao and Vinod Kumar issued the notice to the deputy commissioner (refund), office of the principal commissioner of Customs, Air Cargo Complex (Import), and asked the authorities to file a counter affidavit within two weeks. The court listed the matter for next hearing on April 8, 2026. InterGlobe, in its plea, contended that the levy of Customs duty on such re-imports was unconstitutional and amounted to double levy on the same transaction. The counsel for the Customs opposed the plea, claiming it is pre-mature and that the issue based on which the present claim has been filed is pending before the Supreme Court. The counsel said the Supreme Court has not passed any st

Updated On: 19 Dec 2025 | 12:10 PM IST

CCI to probe IndiGo on complaint from informant over flight disruptions

The CCI first conducts a preliminary inquiry based on the information received, and then, based on the findings, it directs the Director General's office to start a formal investigation

Updated On: 18 Dec 2025 | 6:27 PM IST

'Worst is behind us, focus on rebuilding': IndiGo CEO's message to staff

IndiGo CEO Pieter Elbers said the focus of the airline is now to solidify operations and to ensure that the operations are stable as the bad weather and IROPS season begin this week

Updated On: 18 Dec 2025 | 12:31 PM IST

IndiGo COO, DGCA officials appear before Parl panel on flight chaos

The committee did not take any view and decided to wait till the report of the ongoing investigation ordered by the civil aviation ministry comes, the sources said

Updated On: 17 Dec 2025 | 11:50 PM IST

IndiGo founders fly into Hurun's top-10 self-made entreprenuer list

Their entry directly into the top three comes amid one of the most tumultuous periods for the airline in recent times

Updated On: 17 Dec 2025 | 4:09 PM IST

IndiGo tops Air India in international passenger traffic in Jul-Sep quarter

IndiGo emerged as India's largest international carrier in July-September 2025, overtaking the Air India group in passenger traffic amid capacity cuts and aircraft constraints at Tata-owned airlines

Updated On: 17 Dec 2025 | 3:45 PM IST

IndiGo crisis: HC rejects PIL seeking higher compensation for passengers

The Delhi High Court on Wednesday refused to entertain a PIL seeking to direct the Centre and Indigo airline to pay four times the compensation of the full ticket price to all passengers whose tickets were cancelled during November and December after the new Flight Duty Time Limitation (FDTL) rollout. A bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tushar Rao Gedela said it has already taken cognisance of the issue in another public interest litigation (PIL) and granted liberty to the petitioner to seek intervention in the pending petition. "We don't see any reason as to why the concerns raised here cannot be taken up in the earlier petition. The jurisprudence developed by the Supreme Court and high courts around PILs permits the court to expand the scope of a petition in public interest. "We decline to entertain this petition with liberty to the petitioner to seek intervention in the pending petition. The writ petition stands disposed of," the bench said while dictati

Updated On: 17 Dec 2025 | 1:48 PM IST

Indigo crisis: PIL filed in Delhi HC seeking direction for compensation

A PIL has been filed in the Delhi High Court seeking to direct the Centre and Indigo airline to pay four times the compensation of the full ticket price to all passengers whose tickets were cancelled during November and December after the new Flight Duty Time Limitation (FDTL) rollout. The public interest litigation, which will come up for hearing on Wednesday before a bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tushar Rao Gedela, also sought an enquiry by a retired judge or Lokpal to identify the negligence and lapses of the Directorate of Civil Aviation (DGCA) in precipitating the crisis. The petition further sought to direct the Union Ministry of Civil Aviation and the Department of Consumer Affairs to initiate a "class action suit" according to the provisions of the Consumer Protection Act against Indigo for the suffering and damages caused to the passengers due to the crisis in the last couple of months. According to the petitioner, Centre for Accountability and

Updated On: 16 Dec 2025 | 11:25 PM IST

DGCA probe panel on flight disruptions visits IndiGo headquarters

The four-member panel, set up by Director General of Civil Aviation Faiz Ahmed Kidwai to investigate large-scale operational disruptions at domestic carrier IndiGo earlier this month, visited the airline's headquarters on Monday as part of the ongoing probe, sources said. During the visit, they said, the panel members checked multiple aspects of the operations that could have resulted in the disruptions. "The panel members visited IndiGo headquarters on Monday. They remained there throughout the day to take the ongoing probe ahead," a source privy to information told PTI. During the visit, said another source, the probe panel checked multiple aspects of operations, including infrastructure that could have resulted in such a large-scale disruption of services. The four-member panel, comprising Joint DG Sanjay Brahamane, Deputy Director General Amit Gupta, senior Flight Operations Inspector Kapil Manglik, and FOI Lokesh Rampal, has been tasked with identifying the root causes of ...

Updated On: 15 Dec 2025 | 11:59 PM IST

SC refuses plea on IndiGo flight cancellations, directs petitioner to HC

The Supreme Court on Monday refused to entertain a PIL seeking judicial intervention into the issue of cancellation of hundreds of flights by IndiGo, and asked the petitioner to move the Delhi High Court with the grievances. The Delhi High Court, on December 10, questioned the central government for not taking timely action to check the crisis caused by IndiGo flight cancellations and asked why the situation was allowed to precipitate, with lakhs of passengers stranded and other airlines charging hefty fares. It was hearing a PIL seeking directions to the Centre to provide support and refunds to passengers affected by the cancellation of hundreds of flights by IndiGo. On Monday, a bench comprising Chief Justice Surya Kant and justices Joymalya Bagchi and Vipul M Pamcholi took note of the submissions of petitioner Narendra Mishra that the plea needed a hearing at the top court and said the high court is already seized of another similar PIL. The bench asked Mishra to approach the hi

Updated On: 15 Dec 2025 | 12:49 PM IST