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IndiGo, India’s largest airline, is facing one of its worst operational crises with mass flight cancellations and severe delays across major airports, leading to widespread passenger disruption and regulatory scrutiny. The Directorate General of Civil Aviation (DGCA) and the Ministry of Civil Aviation have sought explanations and asked the carrier to fast-track refunds, which have reportedly crossed ₹600 crore, even as InterGlobe Aviation’s stock has come under pressure. IndiGo has set up a crisis management group and launched a reboot of crew and aircraft scheduling, with the management expressing confidence that operations will stabilise around December 10 and flight numbers are already moving back towards normal levels. IndiGo Airlines commenced operations on 4 August 2006 with a service from New Delhi to Imphal via Guwahati. In December 2010, IndiGo replaced state-run carrier Air India as the third-largest airline in India, behind Kingfisher Airlines and Jet Airways with a passenger market share of 17.3%. The airline became the largest Indian carrier in passenger market share in 2012. In 2011, IndiGo placed an order for 180 Airbus A320 aircraft in a deal worth $15 billion. The same year, the airline got the permission to launch international flights. On 17 August 2012, IndiGo became the largest airline in India in terms of market share, surpassing Jet Airways. In January 2013, IndiGo became the second-fastest-growing low-cost carrier in Asia, next only to Indonesian airline Lion Air. In August 2015, IndiGo placed an order of 250 Airbus A320neo aircraft worth $27 billion, the largest single order ever for Airbus. IndiGo announced a $460-million initial public offering (IPO) on 19 October 2015, which opened on 27 October 2015.
An official said 48 arrivals and 49 departures were cancelled at the airport
The airline said reduced visibility in the early hours could affect flight operations, leading to delays or schedule changes
Updated On: Dec 21 2025 | 6:28 AM ISTBefore the crisis, the airline operated a total of 2,300 flights per day - about 2,000 domestic and about 300 international
Updated On: Dec 18 2025 | 11:42 PM ISTFrom aviation to finance, regulatory failures marked India's economy in 2025, exposing weak state capacity and the urgent need to redesign how regulators function
Updated On: Dec 18 2025 | 10:06 PM ISTAn Indigo flight from Navi Mumbai to Srinagar hit a pole while being parked at Srinagar airport on Friday. While the aircraft suffered damage, there were no injuries to the passengers or crew members. Flight 6E 225 (VT-NOG) was being positioned at Bay No. 6 at 9.02 am when it came into contact with the Visual Docking Guidance System (VDGS) pole during the parking process, the Airport Authority of India (AAI) said in a statement. "All passengers and crew members are safe, and no injuries have been reported," it said, adding that the passengers and crew safely deboarded using manual aircraft stairs. The AAI said the details and circumstances leading to the incident will be examined by the appropriate authorities according to the prescribed procedures. "The exact cause will be ascertained following the completion of the inquiry, and no conclusion regarding the cause is being drawn at this stage," the statement read. Airport operations remained normal, with flight arrivals and departu
A Delhi-bound IndiGo flight with 229 passengers on board returned to Goa about 30 minutes after takeoff and made an emergency landing at Manohar International Airport after one of the aircraft engines failed mid-air, sources said. The aircraft, however, landed safely at the airport in Mopa, North Goa, they said. "IndiGo flight 6E 2102, which departed from Goa for Delhi at 9.16 am, returned to Goa after reporting a failure in one of its engines. The Air Traffic Control (ATC) declared a full emergency around 9.30 am and the aircraft landed safely on runway 28 at 9.51 am," a source said. There were 229 passengers on board, an airport official said. "The flight returned after one of its engines developed a snag," the official said. A spokesperson for IndiGo said in a statement, "A technical issue was detected shortly after takeoff on IndiGo flight 6E 2102 operating from North Goa to Delhi." "Following the standard operating procedure, the relevant authorities were informed, and the
Willie Walsh on Monday took charge as the CEO of the country's largest airline IndiGo. A pilot and an aviation industry leader who just completed his tenure as the Director General of the global airlines' grouping IATA, Walsh's appointment as the CEO was announced by IndiGo on March 31. In a release on Monday, IndiGo said Walsh has assumed charge as the CEO to lead the airline's next era of growth and global ambition. The appointment of Walsh was announced on March 31, less than three weeks after the sudden exit of Pieter Elbers against the backdrop of massive operational disruptions at the airline in December last year. As CEO, IndiGo said Walsh would lead the airline's overall management and strategic direction, with a focus on accelerating its global growth trajectory, driving operational excellence, strengthening network and commercial strategy, and further enhancing customer experience. "IndiGo has built a remarkable legacy over the last two decades, establishing itself among
As IndiGo marks 20 years of operations, the airline that transformed air travel in India is preparing for what its co-founder calls a "longer leap of flying" as it charts an ambitious international expansion to connect the global Indian diaspora to their homeland, recapture international traffic now flowing through Gulf hubs and, over the longer term, carry passengers between foreign countries via India. The country's largest airline, which has a domestic market share of more than 66 per cent, is set to induct Airbus A321 XLR aircraft before taking delivery of wide-body A350s from 2028. With an extensive domestic network, IndiGo is prepared to take a "longer leap of flying", IndiGo Managing Director Rahul Bhatia said in an interview to PTI, adding that the airline will connect more overseas destinations with the A321 XLR and later with the A350. However, Bhatia, also IndiGo's co-founder, said the airline was still far from being a global carrier as it approaches its 20th anniversary