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IndiGo, India’s largest airline, is facing one of its worst operational crises with mass flight cancellations and severe delays across major airports, leading to widespread passenger disruption and regulatory scrutiny. The Directorate General of Civil Aviation (DGCA) and the Ministry of Civil Aviation have sought explanations and asked the carrier to fast-track refunds, which have reportedly crossed ₹600 crore, even as InterGlobe Aviation’s stock has come under pressure. IndiGo has set up a crisis management group and launched a reboot of crew and aircraft scheduling, with the management expressing confidence that operations will stabilise around December 10 and flight numbers are already moving back towards normal levels. IndiGo Airlines commenced operations on 4 August 2006 with a service from New Delhi to Imphal via Guwahati. In December 2010, IndiGo replaced state-run carrier Air India as the third-largest airline in India, behind Kingfisher Airlines and Jet Airways with a passenger market share of 17.3%. The airline became the largest Indian carrier in passenger market share in 2012. In 2011, IndiGo placed an order for 180 Airbus A320 aircraft in a deal worth $15 billion. The same year, the airline got the permission to launch international flights. On 17 August 2012, IndiGo became the largest airline in India in terms of market share, surpassing Jet Airways. In January 2013, IndiGo became the second-fastest-growing low-cost carrier in Asia, next only to Indonesian airline Lion Air. In August 2015, IndiGo placed an order of 250 Airbus A320neo aircraft worth $27 billion, the largest single order ever for Airbus. IndiGo announced a $460-million initial public offering (IPO) on 19 October 2015, which opened on 27 October 2015.
An official said 48 arrivals and 49 departures were cancelled at the airport
The airline said reduced visibility in the early hours could affect flight operations, leading to delays or schedule changes
Updated On: Dec 21 2025 | 6:28 AM ISTBefore the crisis, the airline operated a total of 2,300 flights per day - about 2,000 domestic and about 300 international
Updated On: Dec 18 2025 | 11:42 PM ISTFrom aviation to finance, regulatory failures marked India's economy in 2025, exposing weak state capacity and the urgent need to redesign how regulators function
Updated On: Dec 18 2025 | 10:06 PM ISTWillie Walsh on Monday took charge as the CEO of the country's largest airline IndiGo. A pilot and an aviation industry leader who just completed his tenure as the Director General of the global airlines' grouping IATA, Walsh's appointment as the CEO was announced by IndiGo on March 31. In a release on Monday, IndiGo said Walsh has assumed charge as the CEO to lead the airline's next era of growth and global ambition. The appointment of Walsh was announced on March 31, less than three weeks after the sudden exit of Pieter Elbers against the backdrop of massive operational disruptions at the airline in December last year. As CEO, IndiGo said Walsh would lead the airline's overall management and strategic direction, with a focus on accelerating its global growth trajectory, driving operational excellence, strengthening network and commercial strategy, and further enhancing customer experience. "IndiGo has built a remarkable legacy over the last two decades, establishing itself among
As IndiGo marks 20 years of operations, the airline that transformed air travel in India is preparing for what its co-founder calls a "longer leap of flying" as it charts an ambitious international expansion to connect the global Indian diaspora to their homeland, recapture international traffic now flowing through Gulf hubs and, over the longer term, carry passengers between foreign countries via India. The country's largest airline, which has a domestic market share of more than 66 per cent, is set to induct Airbus A321 XLR aircraft before taking delivery of wide-body A350s from 2028. With an extensive domestic network, IndiGo is prepared to take a "longer leap of flying", IndiGo Managing Director Rahul Bhatia said in an interview to PTI, adding that the airline will connect more overseas destinations with the A321 XLR and later with the A350. However, Bhatia, also IndiGo's co-founder, said the airline was still far from being a global carrier as it approaches its 20th anniversary
Four IndiGo flights were cancelled and 13 arriving aircraft of various operators were diverted to nearby airports as heavy rains and gusty winds forced Mumbai international airport authorities to suspend all runway operations for an hour on Sunday, sources said. The 13 flights that were diverted due to bad weather, however, landed back in Mumbai later, they added. At the same time, 90 per cent of outbound flights were departing with a delay of an average 65 minutes and 45 per cent of the incoming flights were arriving late at Mumbai International Airport, according to live flight tracking website flightradar24.com.latest data, which was impacting passengers severely. Earlier, Mumbai International Airport, which is jointly owned by Adani Group and Airports Authority of India (AAI), in a statement said, "At approximately 10.17 am, adverse weather conditions, including strong gusty winds of up to 42 knots and reduced visibility due to heavy rain, impacted runway operations." As per ..
An Ahmedabad-Navi Mumbai IndiGo flight was diverted to Surat on Monday evening after a three-year-old child fell unconscious on board, a senior airport official said. The child was shifted to a private hospital for treatment after the plane landed at Surat airport. After the flight took off from Ahmedabad, the child's health suddenly deteriorated during the journey, and he lost consciousness. "Sensing the emergency, the pilot informed Air Traffic Control and the flight was diverted to Surat," the senior airport official said. Following the diversion, Surat airport activated its emergency response protocol. The airport medical team, CISF personnel and IndiGo's ground staff were mobilised, he said. After the flight landed at the airport, the medical team boarded the aircraft, administered first aid to the child and shifted him by ambulance to a private hospital for further treatment, the official said. After the medical evacuation, the required technical and operational formalities
An Air India plane came in front of an IndiGo aircraft on the same taxiway at the Ahmedabad airport after the Air India plane took a wrong turn while taxiing towards the parking bay on Wednesday evening, according to sources. IndiGo said both aircraft came to a halt at a safe distance from each other. The Mumbai-bound IndiGo plane was preparing for take off when the Air India aircraft took the wrong turn, and both planes were separated by around 200 metres on the same taxiway, the sources said. "We are aware of an incident where our flight AI 2493 operating from Mumbai to Ahmedabad on 24 June, after landing, inadvertently took a wrong turn during taxiing," Air India said in a statement. The airline also said there was no compromise on the safety of passengers and crew, and that the aircraft was subsequently towed back to the parking bay. "The matter has been reported to the regulatory authorities and an investigation initiated," the airline said. Both planes were narrow-body ...