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IndiGo, India’s largest airline, is facing one of its worst operational crises with mass flight cancellations and severe delays across major airports, leading to widespread passenger disruption and regulatory scrutiny. The Directorate General of Civil Aviation (DGCA) and the Ministry of Civil Aviation have sought explanations and asked the carrier to fast-track refunds, which have reportedly crossed ₹600 crore, even as InterGlobe Aviation’s stock has come under pressure. IndiGo has set up a crisis management group and launched a reboot of crew and aircraft scheduling, with the management expressing confidence that operations will stabilise around December 10 and flight numbers are already moving back towards normal levels. IndiGo Airlines commenced operations on 4 August 2006 with a service from New Delhi to Imphal via Guwahati. In December 2010, IndiGo replaced state-run carrier Air India as the third-largest airline in India, behind Kingfisher Airlines and Jet Airways with a passenger market share of 17.3%. The airline became the largest Indian carrier in passenger market share in 2012. In 2011, IndiGo placed an order for 180 Airbus A320 aircraft in a deal worth $15 billion. The same year, the airline got the permission to launch international flights. On 17 August 2012, IndiGo became the largest airline in India in terms of market share, surpassing Jet Airways. In January 2013, IndiGo became the second-fastest-growing low-cost carrier in Asia, next only to Indonesian airline Lion Air. In August 2015, IndiGo placed an order of 250 Airbus A320neo aircraft worth $27 billion, the largest single order ever for Airbus. IndiGo announced a $460-million initial public offering (IPO) on 19 October 2015, which opened on 27 October 2015.
An official said 48 arrivals and 49 departures were cancelled at the airport
The airline said reduced visibility in the early hours could affect flight operations, leading to delays or schedule changes
Updated On: Dec 21 2025 | 6:28 AM ISTBefore the crisis, the airline operated a total of 2,300 flights per day - about 2,000 domestic and about 300 international
Updated On: Dec 18 2025 | 11:42 PM ISTFrom aviation to finance, regulatory failures marked India's economy in 2025, exposing weak state capacity and the urgent need to redesign how regulators function
Updated On: Dec 18 2025 | 10:06 PM ISTAn IndiGo flight operating from Kuwait to Delhi was diverted to Sardar Vallabhbhai Patel International Airport in Ahmedabad on Friday morning after a bomb threat was reported on board, officials at the airport said. Nothing suspicious has been found yet, they said. The aircraft landed safely around 6.40 am with 180 passengers on board, an airport official said. According to the airport authorities, the flight was diverted to Ahmedabad as a precautionary measure after a passenger found a handwritten note on a piece of paper claiming the presence of a bomb inside the aircraft. After being informed about the threat, the pilot alerted the air traffic control and the aircraft was diverted to Ahmedabad. All passengers were safely evacuated upon landing. Security personnel and airport staff then carried out a thorough search of the aircraft. "So far, no suspicious object has been recovered. The flight may take off after getting a final go-ahead," an airport official said.
IndiGo has vacated more than 700 slots at various domestic airports, following aviation watchdog DGCA curtailing the country's largest airline's winter flights by 10 per cent after massive operational disruptions in early December, according to sources. Generally, slots refer to a particular time period given to an airline for takeoff and landing of aircraft. In simple terms, it is about operating flights at the given time. Out of the 717 slots, as many as 364 are from six key metro airports -- Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad. Among these cities, most of the vacated slots are from Hyderabad and Bengaluru, the sources told PTI. As per data provided by the sources, the number of slots vacated by IndiGo is spread over the January-March period. A total of 361 slots have been vacated for March compared to just 43 for February, and this month, the count of vacated slots is at 361. Against this backdrop, the civil aviation ministry on Thursday asked other airlines
IndiGo flight 6E 2608 from Delhi to Pune received bomb threat information upon arrival at the airport here on Thursday evening, though nothing suspicious was detected after thorough checks, officials said. "The aircraft, scheduled to arrive at 8:40 pm, landed at 9:24 pm and was parked at Bay No. 3 at 9:27 pm. Subsequently, Air Traffic Control (ATC) communicated the bomb threat information to Apron Control. The aircraft was then moved to the isolation bay. Apron Control immediately alerted all concerned agencies, and the Bomb Threat Assessment Committee (BTAC) was convened," an official said. Following the assessment, the aircraft was thoroughly checked by the Bomb Detection and Disposal Squad (BDDS), the official said, adding no suspicious or adverse findings were detected. "Upon completion of the procedures, the aircraft was cleared and released for normal operations. The situation was handled in a coordinated and timely manner, and no further incident was reported," the official .
IndiGo is carrying out an in-depth review of the robustness and resilience of its internal processes, the airline's CEO Pieter Elbers said on Thursday, against the backdrop of the massive operational disruptions last month. The country's largest airline, on Thursday, posted a 78 per cent decline in profit at Rs 549.1 crore in the three months ended December on account of higher expenses, including Rs 577 crore financial impact due to the disruptions. During a call with mediapersons post announcement of the December quarter results, Elbers said an in-depth review of the robustness and resilience of internal processes is on the way, and efforts are being made to ensure continuity and stability in operations. The Directorate General of Civil Aviation (DGCA) has curtailed the airline's winter schedule by 10 per cent, and now, the civil aviation ministry has asked other carriers to submit their requests for the slots vacated by IndiGo. Referring to the disruptions, Elbers said that when
Pilots' body FIP on Monday criticised aviation regulator DGCA for imposing a 'very meagre' penalty of Rs 22.20 crore on IndiGo for the large-scale flight disruptions that impacted lakhs of travellers in December, saying safety of passengers and aircraft cannot be 'traded off'. The Federation of Indian Pilots (FIP) questioned the flight cancellation period considered in the probe by the regulator, and said the penalty amount is "very, very meagre". The Directorate General of Civil Aviation (DGCA) on Saturday announced the enforcement actions after a detailed probe. It slapped penalties totalling Rs 22.20 crore on IndiGo for cancelling thousands of flights in early December, and warned airline CEO Pieter Elbers and chief operating officer Isidre Proqueras, besides ordering the removal of Senior Vice President for Operations Control centre (OCC) Jason Herter from his current position for non-compliance. Between December 3 and 5, the DGCA said, 2,507 flights were cancelled, and 1,852 .
An IndiGo Airlines flight en route from Delhi to Bagdogra, West Bengal made an emergency landing at the Lucknow airport on Sunday morning following a bomb threat, police said. Bomb disposal squads, security agencies and airport authorities are carrying out thorough security check of the flight carrying 222 passengers, including eight infants, besides two pilots and five crew members. All passengers and crew were safely evacuated, officials said. According to officials, Air Traffic Control (ATC) received information at around 8.46 am about a bomb threat on IndiGo flight 6E-6650. Acting on the alert and following prescribed security protocols, the aircraft was diverted and made a safe emergency landing at Lucknow airport at 9.17 am. As per a press statement issued by the Lucknow police commissionerate, after landing, the aircraft was immediately parked in an isolation bay. During preliminary checks, a handwritten note on a tissue paper bearing the words "Plane mein bomb" (bomb in th
A Bengaluru-bound IndiGo Airlines flight with 216 passengers on board made an emergency landing at the Lal Bahadur Shastri International Airport here following a bird strike, airport officials said Monday. The incident occurred on Sunday night and Airport Director Puneet Gupta informed that all 216 passengers on board were safely evacuated after the plane landed. The aircraft, operating as flight 6E 437 en route from Gorakhpur to Bengaluru, suffered damage to its front portion following the bird hit during the flight, officials said. Given the seriousness of the situation, the pilot immediately contacted the Varanasi Air Traffic Control and safely landed the aircraft at the Varanasi airport, officials added. Gupta noted that said some passengers were flown to their destination on Monday, while arrangements were made to send the remaining passengers on other flights.
Domestic carrier IndiGo on Wednesday received its first Airbus A321 XLR aircraft at the Delhi airport, and will be deployed for non-stop services to Athens from Delhi and Mumbai starting later this month. Of the total order of 40 A321 XLR aircraft, nine are expected to be delivered in the 2026 calendar year. After its first international induction to operate non-stop services to Athens, subsequent aircraft will be deployed on existing routes such as Istanbul, Turkey, and Denpasar, Bali, the airline said. The aircraft that are to be inducted into the fleet later will enable the airline to expand to new long-haul routes in Europe and East Asia, it said. IndiGo is the first Indian carrier to have inducted the long-range variant of the Airbus A321neo in its fleet, and the airline said that the move is a significant step as part of its long-term international expansion strategy. "It is an important milestone as we prepare to redefine long-haul travel for India. The advanced capabilitie
IndiGo has strengthened its services in neighbouring Puducherry operating 14 flights a week thereby enhancing its regional connectivity, the airliner said on Saturday. The enhanced air connectivity has supported Puducherry's development across multiple sectors. Improved access to Bengaluru and Hyderabad has enabled residents to travel more efficiently for specialised healthcare and higher education, IndiGo said. The airliner commenced operations from Puducherry on December 20, 2024 and completed one year of operations for the Union Territory. As of December 2025, it operates 14 flights per week from Puducherry connecting the city with Bengaluru and Hyderabad, a press release said on Saturday. The air service has also enabled onward connectivity for passengers from Puducherry travelling across India and also to overseas destinations, it said. Over the past year, IndiGo's services have provided regular and reliable air connectivity from Puducherry, addressing travel needs in a region
Civil Aviation Minister Ram Mohan Naidu on Tuesday said the ministry is currently analysing the report submitted by the panel that probed the massive flight disruptions involving IndiGo earlier this month. While speaking to the reporters on the sidelines of an event here, he said, "The report has been submitted to the ministry. We are analysing the report, taking further comments from the Directorate General of Civil Aviation (DGCA), and we will follow up on the action on that". According to officials, the inquiry committee, headed by DGCA Joint Director General Sanjay K Bramhane, was constituted on December 5 to conduct a comprehensive review and assessment of the circumstances that led to the massive flight disruptions. The committee had submitted its report on Friday evening. Earlier this month, IndiGo cancelled more than 1,600 flights in a single day, followed by several days of bulk cancellations. The inadequate planning in implementing the revised pilot rest norms was cited a