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IndiGo, India’s largest airline, is facing one of its worst operational crises with mass flight cancellations and severe delays across major airports, leading to widespread passenger disruption and regulatory scrutiny. The Directorate General of Civil Aviation (DGCA) and the Ministry of Civil Aviation have sought explanations and asked the carrier to fast-track refunds, which have reportedly crossed ₹600 crore, even as InterGlobe Aviation’s stock has come under pressure. IndiGo has set up a crisis management group and launched a reboot of crew and aircraft scheduling, with the management expressing confidence that operations will stabilise around December 10 and flight numbers are already moving back towards normal levels. IndiGo Airlines commenced operations on 4 August 2006 with a service from New Delhi to Imphal via Guwahati. In December 2010, IndiGo replaced state-run carrier Air India as the third-largest airline in India, behind Kingfisher Airlines and Jet Airways with a passenger market share of 17.3%. The airline became the largest Indian carrier in passenger market share in 2012. In 2011, IndiGo placed an order for 180 Airbus A320 aircraft in a deal worth $15 billion. The same year, the airline got the permission to launch international flights. On 17 August 2012, IndiGo became the largest airline in India in terms of market share, surpassing Jet Airways. In January 2013, IndiGo became the second-fastest-growing low-cost carrier in Asia, next only to Indonesian airline Lion Air. In August 2015, IndiGo placed an order of 250 Airbus A320neo aircraft worth $27 billion, the largest single order ever for Airbus. IndiGo announced a $460-million initial public offering (IPO) on 19 October 2015, which opened on 27 October 2015.
An official said 48 arrivals and 49 departures were cancelled at the airport
The airline said reduced visibility in the early hours could affect flight operations, leading to delays or schedule changes
Updated On: Dec 21 2025 | 6:28 AM ISTBefore the crisis, the airline operated a total of 2,300 flights per day - about 2,000 domestic and about 300 international
Updated On: Dec 18 2025 | 11:42 PM ISTFrom aviation to finance, regulatory failures marked India's economy in 2025, exposing weak state capacity and the urgent need to redesign how regulators function
Updated On: Dec 18 2025 | 10:06 PM ISTAn unmanned third-party vehicle on the apron hit a parked IndiGo aircraft at Kolkata airport on Tuesday, prompting the airline to ground the plane for inspection, the carrier said. "A third-party unmanned vehicle on the apron moved and came in contact with a parked IndiGo aircraft at Netaji Subhash Chandra Bose International Airport, Kolkata on April 7, 2026. The relevant authorities have been informed," an IndiGo spokesperson said. The aircraft has been grounded and is undergoing thorough inspections and necessary maintenance before being cleared for operations, the spokesperson added. The plane was scheduled to operate flight 6E 6663 from Kolkata to Guwahati, but the airline arranged an alternate aircraft to operate the service. No injuries were reported.
IndiGo airline on Monday launched its daily flight from Shanghai to Kolkata boosting the air connectivity between India and China. The IndiGo6E flight was launched by Indian Consulate General in Shanghai Pratik Mathur. Meeting the IndiGo management team on the occasion, Mathur underlined the positive momentum, appreciated the growing confidence and enthusiasm being expressed through the booming air connectivity and the resurgent economic links between India and the region, the Indian Consulate in Shanghai said in a post on X. Indian airlines such as IndiGo and Air India have started connecting Shanghai with metro cities such as New Delhi and Kolkata. Kolkata is the second Indian metro after New Delhi now linked with Shanghai, China's commercial capital. Air China plans to launch a direct flight between Beijing and New Delhi on April 21, according to officials. The new route linking Shanghai-Kolkata is also expected to push the development of India's northeast, Mathur said. Kolka
A Delhi-bound IndiGo flight from Visakhapatnam, carrying 160 passengers on board, made an emergency landing at Delhi's Indira Gandhi International Airport on Saturday due to an engine failure, according to sources. "Full emergency was declared at Indira Gandhi International Airport at 10.39 for IndiGo Visakhapatnam-Delhi flight 6E 579 due to one engine failure," a source said. There were 160 passengers on board the Boeing 737 aircraft, the source said. The flight landed at 10.59 am as per flight tracking website flightradar24.com. Further details are awaited.
Leading airline IndiGo will develop an integrated campus in a land parcel of more than 4.5 acres in Gurugram, Haryana, over the next 3-5 years. The carrier is headquartered in Gurugram, and the unified campus will bring together the IndiGo Support Centre (ISC) and learning centres, Ifly, under one roof. In an internal message to staff on Wednesday, the airline's Group Chief Human Resources Officer Sukhjit S Pasricha said it has secured the right to a 4.5-acre land parcel in Sector 29, Gurugram, and plans to develop an integrated campus at the site. "This future campus, to be developed over 3-5 years from possession, will bring together our ISC (IndiGo Support Centre), i.e. our headquarters and Ifly (learning centres), currently spread across Gurugram. Consolidating these under one roof will strengthen collaboration, improve organisational cohesion, and support our long-term growth plans," he said. IndiGo is the country's largest airline with a domestic market share of 63.6 per cent
Domestic carrier IndiGo on Monday said it has partnered with Adani Airport Holdings Limited (AAHL) for the airline's loyalty programme, BlueChip for duty-free shopping at AAHL-managed airports in the country. Under the partnership, members can earn five IndiGo BluChips for every Rs 100 spent on duty-free products pre-booked through the Adani platform. Travellers can browse, reserve and pay for products online before departure and collect their purchases conveniently at the airport, it said. AAHL operates eight airports at Mumbai, Navi Mumbai, Thiruvananthapuram, Guwahati, Jaipur, Mangaluru, Lucknow and Ahmedabad. Duty-free stores under the programme are available at airports in Mumbai, Ahmedabad, Thiruvananthapuram, Jaipur, Mangaluru and Lucknow, with expansion planned at Lokapriya Gopinath Bardoloi International Airport (LGBIA) in Guwahati and the newly operational Navi Mumbai International Airport (NMIA), it said.
IndiGo will start levying fuel charges ranging from Rs 425 to Rs 2,300 on domestic and international flight tickets from March 14 amid the steep surge in jet fuel prices due to the ongoing war between the US, Israel and Iran. The move will increase the airfares. For domestic flights and those within the Indian subcontinent, the fuel charge will be Rs 425, while it will be Rs 900 for the Middle East services, the airline said in a statement on Friday. The fuel charge will be Rs 1,800 for South East Asia and China, Africa and West Asia flights, and Rs 2,300 for Europe flights. Aviation Turbine Fuel (ATF) accounts for nearly 40 per cent of an airline's operational costs. While announcing the introduction of the fuel charge, the airline said the measure has been taken due to the significant surge in fuel prices following the ongoing geopolitical issues in the Middle East. "While offsetting the entire impact of this fuel price surge requires a very substantial adjustment to fares, Ind