Ashish Aggarwal, vice-president and head of public policy at Nasscom, said, “We have been engaging with the government on the need to recognise that service exporters often serve overseas customers through branches abroad. The way a business organises its overseas presence should not, by itself, prevent an otherwise qualifying service supplied from India from receiving export treatment. This is important for competitiveness and to avoid working-capital blockage and litigation, which the industry has seen over the years.”
“Second, the issue is wider than companies that have already faced litigation. India has enormous potential in technology-enabled services, research and development (R&D) and engineering, including R&D and engineering mandates undertaken by global capability centres (GCCs) in India. For example, R&D or testing undertaken in India for an overseas customer should not lose export treatment merely because a prototype or sample is made available here. As artificial intelligence (AI) and other technologies expand the range of services delivered from India, clarity on such issues can help prevent future disputes rather than wait for them to arise,” Aggarwal added.