Food Delivery

December-quarter revenue surged across food delivery and logistics, though aggressive spending on quick commerce widened losses year-on-year

As gig workers protest pay and conditions, platforms, consumers, policymakers must rethink convenience, tipping culture and humane work practices to ensure growth does not come at the cost of dignity

Anticipating sustained growth in its food delivery business, a top Swiggy executive said the company has yet to tap 85-90 per cent of the market in India, and there are no plans for global expansion yet, given the huge potential available back home. Speaking to PTI here on the sidelines of the World Economic Forum Annual Meeting, Swiggy's Food Marketplace CEO Rohit Kapoor said India still represents a fairly large opportunity for change, as there is nothing on the cards right now for global expansion. And opportunities are there, not just in food but also in multiple other businesses across the country, he said. In food, particularly, we have been guiding the markets to an 18-20 per cent growth rate year-on-year, and I think trends are holding up to that even if you look at our last quarter numbers, he said. Asserting that the food penetration level in India is way below not just Western numbers but even some Southeast Asian and Asian countries, he said this creates a huge ...

Competitive pressure in quick commerce to intensify in 2026

About three out of four users said they face either higher menu prices, high taxes and platform charges, or both

A NITI Aayog survey in 2024 revealed that 90 per cent of gig workers lacked savings

Food delivery aggregators Swiggy, Zomato and magicpin on Thursday said they recorded a massive surge in orders on New Year's Eve, even as a section of gig workers went on strike demanding better pay-outs and improved working conditions, with the agitation having a negligible impact on their operations. The Gig & Platform Service Workers Union (GIPSWU) said over 1 lakh workers from 22 cities joined the strike, including 14,000 of its members from major cities like Delhi, Mumbai, and others. However, according to estimates, there are over 12.7 million gig workers in India, with government think tank NITI Aayog saying the gig workforce is expected to rise to 23.5 million by 2029-30. India's third-largest food delivery platform magicpin said lakhs of orders poured in every hour across metros on New Year's Eve. In a post on X, Eternal Founder Deepinder Goyal said, "Zomato and Blinkit delivered at a record pace yesterday, unaffected by calls for strikes that many of us heard over the ...

Zomato's year-end data for 2025 shows Delhi NCR as its busiest market, logging over 40 million more orders than Mumbai and Bengaluru, driven by campuses, festivals and transit hubs

Hotels near metros are seeing a sharp late surge in New Year's Eve bookings and higher rates, while restaurants and delivery firms face disruptions amid a gig workers' strike

The average per-order commission increased from 9.6% in 2019 to 24.6% in 2023, with 30% restaurants seeking lower commissions

For every ₹10 lakh of output generated on such platforms, output yielded for the economy is ₹20.5 lakh

Study by NCAER and Prosus finds sector growing faster than economy, boosting restaurants and labour markets

Direct employment by the sector increased to 1.37 million in 2023-24 from 1.08 million workers in 2021-22

At the indicative price, the company could issue about 269.5 million new shares, representing roughly 10.8 per cent of its pre-issue equity base of 2.49 billion shares

Swiggy shareholders have cleared a plan to raise up to ₹10,000 crore via QIP as the company ramps up its quick-commerce push amid intensifying competition and rising capital deployments

Blinkit has rolled out a new feature that lets users add items after ordering while it is still being packed, without extra delivery charges, said CEO Albinder Dhindsa

magicpin and Rapido have joined hands to take on the duopoly of Zomato and Swiggy, whereby the country's third largest food delivery player will plug its nationwide restaurant network to Rapido-owned platform Ownly, people aware of the development said. The partnership will open up magicpin's large restaurant base for Rapido, which launched Ownly in August, and has been looking to scale beyond Bengaluru. Once the onboarding process is complete, Rapido's Ownly will have access to over 80,000 restaurants across the country, whereas magicpin will gain access to Rapido's delivery fleet in certain locations. "Rapido primarily on-boards restaurants directly through our merchant team, with only a very small share coming via partners like magicpin. We also work with magicpin and others in select cities as a logistics provider, where our captain fleet supports last-mile deliveries. "Our focus remains on building reliable, affordable, full-stack discovery and delivery solutions for merchants

This move may end almost 10 years of disputes, during which restaurants accused food delivery apps of masking customer data

The delivery partners can enrol for the courses via the Swiggy Partner app

The company had started pilot testing the new app a few months ago. During that stage, while the app was available on the Google Play Store and Apple App Store, it could only be accessed by invitation