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The country's largest private sector lender HDFC Bank does not see its use of artificial intelligence leading to any layoffs, a top company official has said. The lender, which had 2.20 lakh employees as of September, is carrying out some "lighthouse experiments" in technologies, including generative AI, which will deliver its advantages in the next 18-24 months, HDFC Bank Chief Executive and Managing Director Sashidhar Jagdishan said on Saturday. "Frankly, AI is not going (to result in) any layoff whatsoever in our bank, at least. Because I see this as a massive opportunity to move people from the backend to the front end or to the technology end," Jagdishan told reporters in the post-earnings call, replying to a specific question on the impact of AI on jobs. "It's only going to change the mix of where our people are going to be positioned. But, it is not going to reduce people apart from normal attrition that we have," he added in the remarks that come amid heightened concerns ove
HDFC Bank on Saturday reported a 10 per cent jump in its consolidated net profit for September quarter at Rs 19,610.67 crore. On a standalone basis, the largest private sector lender's net rose 10.82 per cent to Rs 18,641.28 crore for the July-September period. The bank's overall income rose to Rs 91,040 crore as against Rs 85,499 crore in the year-ago period, and Rs 99,200 crore in the preceding June quarter. The gross non-performing assets ratio improved to 1.24 per cent as of September from 1.40 per cent three months ago and 1.36 per cent in the year-ago period. Overall provisions increased to Rs 3,500 crore from Rs 2,700 crore in the year-ago period, but was much lower than Rs 14,441 crore recorded in the previous quarter.