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Interchange of Rs 17 at ATMs is not viable: Navroze Dastur of NCR Corp

In a Q&A, the country managing director of the world's largest ATM maker, says he sees a lot of banks come to firms such as his to run their ATM network for them in the future

NAVROZE DASTUR, Managing director, NCR India
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NAVROZE DASTUR, Managing director, NCR India

Raghu Mohan
The deployment of automated teller machines (ATMs) has peaked of late, and stands a shade under 260,000 units after a lull, post-demonetisation. But operational costs continue to affect deployment with the interchange being a sticking point. Navroze Dastur, regional vice-president (Asia Pacific) and managing director (India) of NCR Corporation, the world’s largest manufacturer of ATMs, spoke with Raghu Mohan on issues facing the industry. Edited excerpts:

There was not much by way of ATM deployment during the past five years, But of late, they have picked up. How do you view the plot at this point in time?

We have