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Conversational AI firm yellow.ai raises $78.15 mn in Series C round

The company's AI-powered bots deliver automated customer experience on over 35 chat and voice channels, across more than 100 languages, handling over a billion interactions every quarter

yellow.ai founding team_ Left to right _Rashid Khan, co-founder and CPO, Raghu Ravinutala, Co-founder and CEO and Jaya Kishore G, CTO and co-founder
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yellow.ai founding team_ Left to right _Rashid Khan, co-founder and CPO, Raghu Ravinutala, Co-founder and CEO and Jaya Kishore G, CTO and co-founder

Peerzada Abrar Bengaluru
Yellow.ai, which provides customer experience automation to brands such as Sephora, Domino’s and MG Motor has raised $78.15 million in Series C, led by WestBridge Capital along with Sapphire Ventures, and Salesforce Ventures. Lightspeed Venture Partners again participated in this round, which brings total funding raised so far to $102.15 million.

The funding would help the firm strengthen its dominant leadership in over 50 countries including India, Southeast Asia, UK, Middle East, and LatAm, and establish a strong presence in the US. It would be adding 70 employees to its 500 global headcount. With the fresh infusion of capital, yellow.ai