Digital adoption alone is no longer enough to meet business objectives and drive profits, and companies must now use the technology to differentiate beyond traditional IT metrics, reaffirming the importance of people-focused transformation and ESG in achieving business success, according to new research from Infosys Knowledge Institute (IKI), the thought leadership and research arm of Infosys.
According to the report Infosys Digital Radar 2022, improving average transformation effectiveness has the potential to unlock $357 billion in incremental profits globally, based on data from the top survey respondents. While digital adoption and ESG orientation individually drive profits, they are more effective