Covid 19 fallout: Faced with existential crisis, hotels re-imagine business

Executive lounges with happy hours and complimentary hors d'oeuvre, free pickups, and complimentary laundry that have been the norm-- not anymore, when hotels open doors to guests post the lock-down

Don’t be surprised if you walk into a five-star hotel and see the darvaan (gatekeeper) and floor manager clad in PPE (personal protective equipment) and hazmat suits welcoming you. Instead of a front desk, a chatbot tends to your needs and gadgets provide the silver service.
 

Faced with an existential crisis, these are some of the changes that marquee brands of the hotel industry — like Hilton, Marriott, and Radisson — are contemplating as they prepare to open doors once the nationwide lockdown, imposed to check the spread of coronavirus disease (Covid-19), is lifted.
 

Executive lounges with happy hours, complimentary