 "Food delivery, zomato, delivery man, delivery service, food service")
Ten days back, Heet Shah, owner of a south Mumbai-based quick service restaurant Dailycacy that is registered on Swiggy, got a call from the platform’s representative. The food tech platform had recently ventured into grocery delivery and the call was to find out if Shah knew any grocer who would be willing to sell grocery through Swiggy. Dailycacy, which was doing brisk business till a few months ago, had seen its daily orders drop 80 per cent due to the lockdown.
Sensing an opportunity, Shah offered to double up as a grocer, as he had the space to stock and
