External factors add to Infosys' struggle to contain rising attrition

Lack of onsite projects, better pay offered by global captives, and rising utilisation level seen as key reasons for high attrition

A number of external factors are making tougher the challenge of persuading staffers to stay on at Infosys Technologies, the country’s second-largest information technology (IT) services entity.

As with other IT majors, this has never been an easy task. In recent quarters, Infosys had seen a rise in what is termed ‘attrition’. The reasons included internal turmoil from the leadership transitions it has had and comparatively lower increments in past years.

The Bengaluru-headquartered firm is now also having to address the lack of enough on-site job opportunities and competitive pay being offered by global companies for their captive centres. 

In the quarter ended