I-T portal glitches: FM asks Nilekani, Infosys not to let down taxpayers

IT firm regrets initial glitches, promises to fix them

Infosys came under fire from Finance Minister (FM) Nirmala Sitharaman as income-tax (I-T) filers faced technical hiccups on the new tax e-filing portal, which went live on June 7 night. Many users posted tweets tagging the FM.

Sitharaman asked Infosys and its co-founder and chairman Nandan Nilekani to address the grievances in a tweet and “not let taxpayers down”.

Nilekani assured the FM that the company was working to resolve the issue, hours after she raised concerns on tech glitches and grievances on the newly launched e-filing portal.

In a tweet on late Tuesday evening, Nilekani said, “The new e-filing portal will ease