Hyper AI to wellness helpdesk: BPM firms adapt to coronavirus crisis

Information Technology and IT-enabled services were classified as essential services by the Indian government soon after the lockdown was announced to prevent the spread of Covid-19.

Neha Alawadhi Business Standard New Delhi
Work from home

Apart from work from home, business process management (BPM) companies have taken a host of measures to ensure employee engagement and client productivity. This has meant changing things not just in I

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First Published: Apr 15 2020 | 9:59 PM IST

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