Reviewing govt order on refund for tickets booked during lockdown: Vistara

Vistara said it will comply once the government clarifies some of the aspects of the order

A day after the Centre stated that air passengers can ask for full refunds for tickets booked during the first phase of lockdown for travel up to May 3, Vistara said it is "reviewing" the order and will comply once the government clarifies some of its aspects.

Several passengers have complained on social media against Indian airlines for giving refunds for flights cancelled due to the coronavirus lockdown and instead issuing credit vouchers for future travel.

"We are reviewing the ministry's notification on refunds for bookings affected in the lockdown and will comply once the authorities have clarified some aspects