Starbucks brews brisk growth plans; seeks to upgrade customer experience

Starbucks also allowed for curbside delivery or for custom­ers to walk to a nearby store and collect their orders

Even as restaurant chains and standalone eateries buckled under the brunt of two consecutive lockdowns induced by a global pandemic, Tata Starbucks, the Seattle-headquartered coffee chain giant that has partnered with the largest conglomerate in India, says it is on track with its growth plans.

“We have continued to grow over the last 12 to 18 months, and we are now at around 240 stores in 20 cities, with around 2,000 partners at the store level,” said Sushant Dash, Tata Starbucks president. The company saw sales grow 128 per cent last quarter and delivery reven­ue — earnings from home de­liv­eries