TechM to set up hubs for global BPO ops, artificial intelligence in Odisha

Company enters into an agreement with Idco to start operations for its proposed BPO, and an MoU with BPUT and CET for a centre of excellence in artificial intelligence and machine learning

Software major Tech Mahindra has inked separate agreements in Odisha to set up a state-of-the-art facility for international business process outsourcing (BPO) operations and a centre of excellence in artificial intelligence (AI) and machine learning (ML).

The company entered into an agreement with Odisha Industrial Infrastructure Development Corporation (Idco) to start operations for its proposed BPO that will service its Fortune-500 Global customers. Idco has allocated space to the IT major at Fortune Towers in Bhubaneswar. 

“Tech Mahindra is focusing on expansion. We have allotted space to expand their international BPO operations. We have a plan for a 500-seat centre. This capacity