Urban Company starts 12-point plan to allay concerns of women partners

Women partners on the platform protested last Friday, demanding better layouts and safer work conditions; firm responds by cutting the commissions it charges on beauty products

Urban Company, the home services firm, announced a 12-point programme on Thursday to improve partner earnings and livelihood for all partners on its platform in India.

The announcement comes after most women partners on the platform staged a protest last Friday, demanding better layouts and safer working conditions.

Among the provisions in the 12-point programme are reduction of highest commissions in the beauty category, in which most of Urban Company's female partners work.

"For beauty categories (in which almost all our women partners work), given the impact of Covid-19 and other factors, we are reducing the highest commission slab from