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Zoom reaches out to govt as MHA raises safety concerns about its platform

The company has also tried to fix some of the issues it has faced through an education campaign by hosting webinars, and mailing them to its users

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Zoom began operations in India in September last year, with an aim to ramp up its teams here to serve its already sizable customer base here

Neha Alawadhi New Delhi
California-based collaboration services company Zoom has been in the news lately for security issues raised by several governments and enterprises over the past few weeks. However, having admitted it made some mistakes — as its user base increased massively during the lockdowns in different parts of the world — the company says India is a significant market and it is speaking to the Indian government to allay concerns over application security.  

“We are in touch with the Ministry of Electronics and Information Technology and the Ministry of Home Affairs (MHA). We are in the process of communicating with them, in