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Centre pulls up Amazon, Byju's for unfair consumer practices: Report

Under the Consumer Protection Act, 2019, the department of consumer affairs has powers to penalise companies for misleading ads and unfair trade practices

Consumer protection rules

BS Web Team New Delhi
The Department of Consumer Affairs has pulled up Amazon and Byju's for their anti-consumer practices, a report in the Financial Express (FE) said. Amazon's algorithms prioritise their private labels and of the companies it has investments in. Byju's has reportedly been asked to stop advertisements that further its business while misleading customers.

"We have told Amazon that your algorithms and the way you throw results at people have to be fair. You can't have your own labels and companies in which you have invested appear on top of search results. This is not fair," Rohit Kumar Singh, secretary, department of

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First Published: Feb 22 2023 | 11:41 AM IST

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