Human touch, efficiency & innovation: PM Modi's mantra for governance

Narendra Modi's new mantra for governance is Human touch and an efficient turnaround. Three weeks back, PM Modi met additional secretary and joint secretary level officials and urged them to work towards improving the processes of governance. He said a human touch was essential for developing team spirit, which can deliver better collective results. In lieu of that, Cabinet Secretary PK Sinha has written to secretaries of all ministries with 39 actionable points to “expeditiously” act on and give a status report to the Cabinet Secretary.

Here's what the directive observed

— Central Secretariat has lost