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New electricity rules give consumers across India the right to 24x7 supply

DISCOMs have to ensure minimum standard of service under Electricity (Rights of Consumers) Rules, 2020

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Power Minister R K Singh

3 min read Last Updated : Dec 22 2020 | 1:44 AM IST

Consumers across the country will now have the right to a minimum standard of service for supply of electricity. This will also include the right to round-the-clock electricity supplies, unless stated otherwise for a specific category, such as an agricultural connection.

Announcing the notification of the Electricity (Rights of Consumers) Rules, 2020, Minister of State (Independent Charge) for Power and New and Renewable Energy R K Singh said, “Power distribution companies (discoms) across the country are monopolies — whether government or private — and the consumer has no alternative. Therefore, it was necessary that consumer rights be laid down in rules

Topics : Power Sector Discoms

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