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New rules for e-commerce companies likely to raise compliance burden

The consumer affairs ministry proposed changes to Consumer Protection Rules, 2020

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Neha AlawadhiShreya Nandi New Delhi
The new e-commerce rules, as proposed in by the Ministry of Consumer Affairs, will impact a wide range of companies, across sectors, including the likes of Swiggy, Zomato, BigBasket and several others, increasing their compliance burden.
 
Government officials said taxi aggregators such as Ola, Uber, food aggregators, such as Zomato, Swiggy, online grocery stores such as BigBasket, among others, will fall under the ambit of the proposed consumer protection rules.
 
At a virtual press conference, Consumer Affairs Additional Secretary Nidhi Khare told reporters that the rules will be applicable to all e-commerce companies. Khare was replying to a

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First Published: Jun 23 2021 | 6:10 AM IST

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