In GST era, differentiated services key to domestic logistics companies

Beyond cost efficiency, differentiated services are the need of the hour for logistics firms

Differentiated services and not just cost efficiency will be the mantra of domestic logistics companies going ahead. With the goods and services tax (GST) rolled out, domestic logistics companies are witnessing increased enquiries from customers for varied services, setting a new tone for revenue generation.

"Since with GST, the entire supply chain will iron out inefficiencies, an efficient product pricing alone will not help companies thrive and grow. In fact, good amount of competition is expected to show up (due to GST) and differentiated services would be a factor that would come to the forefront for the assured survival of