 "GST, goods and services tax")
Even after completion of one year of the new indirect tax regime, technical glitches continue to haunt the Goods and Services Tax Network (GSTN), as small and medium enterprises (SMEs) find it less user-friendly with missing features such as reset option and quarterly filing. However, officials at the GSTN claim that most of the issues faced by small traders have been sorted out and the system is constantly upgrading to meet the emerging demands.
According to traders, trouble-shooting through the GST helpdesk has a longer turnaround time, which some time causes delay in filing returns, leading to imposition of penalty
