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Online retail: Address high user dropouts or face $50 bn opportunity cost

Only 40% of 390 million internet users transact online, highlights a report

e-commerce, online shopping
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BS Web Team New Delhi
As many as 54 million Indian users stopped online transaction after their first purchase in the last 12 months, according to a research that also concludes that India's e-commerce will have to address some key issues to tap its potential and keep pace with internet expansion. According to a joint report by Bain and Company, Google and Omidyar Network, the country’s online retail market is a $50 billion opportunity waiting to be realised.

For online retail to grow and realise its potential $50 billion size, e-tailers and other stakeholders need to address a few key issues such as: High user