Bank digitisation creates new jobs: Robot programmer to blockchain expert

The shift towards digitisation has also led to the growing importance of digital officer

Banks have seen a rise in employee count as profiles evolve and business scales up even as automation leads to various job profiles becoming redundant. 

In addition, with front and back-end jobs at banks giving way to more complex roles, technology and rising digitisation have also led to creation of new roles.

Changes at branch level

Banking products and services have undergone a transformation due to the changing consumer behaviour and shift towards digital banking. This shift also resulted in a change in the banking job profile, said experts. 

“Digital transformation requires banks to make a commitment to fundamental, organisational and cultural changes that