ICICI group's insurance arms to focus on technology, newer sales channels

The company in future plans to focus on retail segment and build a 'plug and play' system for their partners

For driving growth in the current fiscal year, the two insurance arms of ICICI group will rely on investments in the latest technology, providing value-added customer centric services, better claims management, and expanding non-traditional distribution channels.

ICICI Prudential registered a growth in embedded value of Rs 188 billion in FY18, as against Rs 161.84 billion last year. Value of new business nearly doubled in the last fiscal year from Rs 6.7 billion to Rs 12.86 billion, at the end of March 2018.