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India digital loan apps blamed for mafia-like collection tactics, suicides

Panel set up by the RBI finds more than half of about 1,100 digital loan providers operate illegally.

Lending, banks, credit, loans, cash, income, wage, earning
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Photo: Bloomberg

Malavika Kaur Makol | Bloomberg
When V. Rajapandian was pushed out of his job at a heat treatment plant in India, the reason had nothing to do with performance or falling revenue. Instead, his boss offered a peculiar explanation: After Rajapandian defaulted on a loan from a mobile app, recovery agents demanded the plant pay on his behalf.
 
“I lost my job because of them,” Rajapandian said of CASHe, the app he used to secure a $132 loan. “I constantly live with the fear that they will track me down and harass me.”

As digital lending explodes across India and other developing economies, Rajapandian’s ordeal