Despite falling numbers, service access in urban banks is better than rural

Rural still works on cash, largely; city branches have gone digital, making service access more seamless

The stark difference in the operations of a bank branch in an urban set up and one in a rural area will be clearly visible to a visitor who cares to set foot in both of them. 

So if it's a new branch in an upcoming urban peripheral locality, the visitor will most likely encounter serpentine queues and bank staff struggling to manage the rush.

The scenario in a branch loacted in the city centre of a metro is quite the opposite, with miniscule, yet adequate staff and an silent air-conditioned environment, reminiscent of the waiting room in one of