Alexa at the front desk has hotel workers worried about their jobs

There is no equivalent measure on the penetration of software systems like Alexa or touch screens in the workplace

The bosses haven’t yet introduced facial recognition technology at the Royal Hawaiian Hotel. But from her perch behind the front desk at the pink neo-Moorish palace overlooking Waikiki Beach, Jean Te’o-Gibney can see it coming.

“Marriott just rolled it out in China,” enabling guests to check into their rooms without bothering with front-desk formalities, said Ms. Te’o-Gibney, a 53-year-old grandmother of seven. “It seems they know they will be eliminating our jobs.”

Similar fears simmer throughout Marriott’s vast network of hotels, the largest in the United States. Over the last two weeks, Ms. Te’o-Gibney and thousands of other Marriott workers