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Court finds Mazda Australia misled customers on refunds for faulty vehicles

The Australian Competition and Consumer Commission started court proceedings against Mazda in October 2019 in a case involving seven different Mazda vehicles and 10 customers.

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Reuters
An Australian federal court has found that the local unit of Japanese automaker Mazda Motor Corp misled customers over their rights, the country's competition regulator said on Tuesday.

The Australian Competition and Consumer Commission started court proceedings against Mazda in October 2019 in a case involving seven different Mazda vehicles and 10 customers.

It said the court found that Mazda made 49 separate false or misleading representations to nine consumers, who sought refund or replacement after facing serious and recurring faults with their vehicles within a year or two of purchase.

Mazda either ignored or rejected the claims of the customers and told

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